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Photo of Yolanda N Durfield
  • Main Office
Street Address:
4211 W Thirteen Mile Road
Royal Oak, MI 48073-6502
Mailing Address:
4211 W Thirteen Mile Rd
Royal Oak, MI 48073-6502
  • Landmark:
    West of Beaumont Hospital, East of Greenfield
  • Phone: (248) 655-2248
    Fax: (248) 655-2497
    Toll Free: (866) 916-2248
  • Office Hours:
    Mon,Thurs 9:00am to 6:00pm
    T,W,F 9:00am to 5:00pm
    S 9am-1pm; After Hrs by Appt
My background and achievements
  • National Association of Insurance & Financial Advisors
  • Royal Oak Chamber of Commerce Member
  • Adopt A Road Sponsor (11-13 mile on Greenfield Road)
  • University of Illinois - Urbana Champaign, B.S.M.E
  • Northwestern University M.S. Bus. and Eng.
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  • Delta Sigma Theta Sorority, Inc. - Southfield Chapter
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Meet the team
  • Sierra Bonner - Customer Service Representative
  • Kisha Scott - Multiple Line Representative
  • Timothy Woodward - Life/Health Products Representative
  • Patricia Young - Marketing Coordinator
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To be the trusted source people seek for meeting their insurance and financial needs; to deliver a comprehensive array of insurance and financial products designed to afford our clients a greater measure of personal freedom, protection against the unexpected, and peace of mind.
Photo of Sierra Bonner
Sierra Bonner
Customer Service Representative 		I have been assisting State Farm customers since 2007. I started with State Farm as a co-op student from the Detroit Public Schools. I am currently the customer service manager for Yolanda's office handling client service requests, payments, and office systems. As the DIRECTOR OF FIRST IMPRESSIONS, I look forward to serving you when you contact our office.
Photo of Kisha Scott
Kisha Scott
Multiple Line Representative 		I have been assisting State Farm customers since 2006 however I have over 10 years of experience in insurance. I am currently the Auto, Home, and Commercial Specialist for Yolanda's office and I am also licensed and certified to assist with your banking, life, and health needs as well. I look forward to serving you!
Photo of Timothy Woodward
Timothy Woodward
Life/Health Products Representative 		I have been assisting State Farm customers since 2006. I am currently the Life and Health specialist for Yolanda's office however I am also certified and licensed to assist with your banking, auto, and home needs. I have several years of mortgage experience and very active with my local boy scout troop. Let me know how I can help you!
Patricia Young
Marketing Coordinator 		I have been assisting State Farm customers since 2007. I am currently the Marketing Coordinator for Yolanda's office and I am typically the voice you speak with after our office has physically closed. I coordinate the marketing outreach for our office and I am also certified to assist with your banking needs. Let me know how I can help you.
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